READY HELP
How can we help?
Find answers about your READY account, free skills training, READYScore, and role certification. Recover access, understand what is available, or contact support.
Getting started
Can I explore READY without an account?
Yes. Browse career pathways, course outlines and free training previews, and the role certification catalog without signing in. Full lessons, saved learning progress, and member assessments require an account and the relevant access.
Where should I begin?
Start with Pathways if you are exploring a role. Visit Free Training if you already have a topic in mind. How READY works explains how the pieces fit together.
Account & sign-in
I cannot sign in. What should I do?
Use the email address associated with your account. If you have forgotten your password, open password recovery. If that does not resolve the issue, email [email protected] with a description of what happens. Do not send your password or verification code.
Where do I verify my email address?
Use the verification link sent to your account email, or open the email confirmation page for guidance. Check your spam folder if you cannot find the message.
Can I create a free account?
A free account is required to start learning. Existing members can sign in.
Free training
What is the difference between a course and a capability guide?
A course includes structured lessons. A capability guide explains a topic and gives you a starting point for practice. The training page identifies the available formats so you can choose what suits your goal.
Does completing training certify my readiness?
No. Learning is preparation. Completing a lesson or course does not automatically award certification or increase a READYScore. Evidence and certification are separate from training completion.
Certifications and READYScore
What does the | AI designation mean?
The naming format is READY [Job Role] | AI, for example READY Project Manager | AI. It identifies an AI-first certification version designed around performing useful work with AI, independent judgment, output verification, privacy and accountable outcomes. These updates are being developed; check each offering’s published scope and availability. Earlier assessments and credentials keep their original scope.
What does a Provisional READYScore mean?
A Provisional READYScore is a developmental starting point, not a certification. A baseline score helps identify areas to work on. Role certification has separate assessment, evidence, critical-criteria, and reviewer requirements. Read how READY certification works.
Can I submit evidence for certification now?
Members can prepare evidence in their workspace. Assessment and review availability is shown in your account for the relevant role. Saving an evidence draft does not submit an assessment or issue a credential. Read the role certification requirements before planning an attempt.
Membership
Where can I compare plans?
The pricing page compares READY Free, Premium, and Founding membership options. Existing members can check their current plan in account settings. Paying for a plan does not purchase a READYScore or certification.
Can I enroll in a paid plan today?
Checking enrollment availability… If you have a question about an existing account or billing, contact [email protected].
Privacy & support
Where can I learn how my information is handled?
The privacy policy explains what information READY collects, how it is used, and your choices. For a question about your information, contact [email protected].
How do I make a privacy or data request?
Email [email protected]. For account access, learning, or general questions, use [email protected].
READY WHEN YOU ARE